People Over Process: the Importance of Social Capital

I recently enjoyed reading In Good Company. The book is addressed to a general business audience, but I found it very relevant to agile software development (particularly agile's emphasis on people and their interactions). I recommend it to anyone interested in that side of agile.

From the back of the book:

"In Good Company is the first book to examine the role that social capital -- a company's "stock" of human connections such as trust, personal networks, and a sense of community -- plays in thriving organizations."

As the authors readily admit, some of it seems like common sense -- but it happens to be the kind of common sense that is too commonly ignored! And it's not all common sense, I learnt some important things which I'd never noticed before.