Tame the spaghetti meeting

At the start of my last project, we found ourselves not with the infamous “spaghetti code” but with it’s interpersonal equivalent: spaghetti meetings.  While the group was discussing a topic someone would inevitably say, “Oh, that reminds me of…” and launch into a description of some related, but different, topic that.  This was disruptive and cut […]

Assume less; discuss more

There’s a very apt saying in IT that, “Assumption is the mother of all ****ups!” (Replace **** with “stuff” or a stronger 4-letter word of your choice!) The same holds true for our conversations.  Often, we leave massive pieces of the conversation out entirely, because we’ve made assumptions about the other persons.  Assumptions about what […]

Operating System of the Mind

When writing and speaking about People Skills, I’ve often felt that there was something missing.  Something important, which somehow I wasn’t successfully explaining. Recently I discovered a great video from Dr Roger Schwartz, and it fills in the gap.  He points out that learning new skills is not enough. Most attempts to learn new skills fall […]

Your questions

If you were about to attend a workshop on People Skills, what would you be hoping to learn?  What questions would you bring with you? I ask because I’m teaching my first People Skills workshops in a few weeks and am currently fine-tuning the content.  Any tips or suggestions you can offer will be most welcome. […]

Intermittent posting in next few months

I did promise to post something on people skills every week… but some things have come up which will get in the way of my regular posting schedule. In particular, I’m preparing a half-day people skills workshop. “Regular transmission” will resume in a few months.  In the meantime, if you have any suggestions on what […]